My Blog

Project Management

by David on 11th July 2017 Comments Off on Project Management

Cost-effective solutions for complex projects. Our proven processes consistently meet our clients’ objectives, helping us establish an unparalleled record of delivering projects on time and on budget.

 

We’ve deployed hundreds of small-business and enterprise-level projects that have given us the experience necessary to mitigate risk while delivering the most cost-effective solutions. From our initial evaluation to implementation, we address all aspects of the project management process.

 

Raven’s experienced staff can help create a successful project by overseeing following common project aspects including:

 

  • Network design, setup, implementation and proactive managed support
  • Cloud migration.
  • Phone system integration.
  • Office cabling.
  • Internet connectivity.
  • Office start up/relocation.

 

Instead of dealing with individual contractors for each project requirement, or worse, overlooking a crucial step in the process by trying manage it all yourself, why not let Raven deliver experienced management, coordinated scheduling, reduced expenses, reliable services and on-budget completion of your next IT project.

More Services

Our dedicated Helpdesk is staffed entirely by Microsoft Certified Professionals, so you don't have to waste your time explaining your issue to a note taker with a script!

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Solution Design

Raven designs solutions around your needs - not the technology. We take the time to understand your business - how you operate, your aims and hurdles, so we can help you do it better.

"The Cloud" is undoubtedly the future, and offers great value to businesses with minimal investment, but like any big step should be handled with care. Raven has been managing hosted services much longer than the modern cloud has been around, and we are well versed in the ups, downs and pitfalls of moving to a hosted service.

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DavidProject Management

Network Design

by David on 10th July 2017 Comments Off on Network Design

The network is the lifeblood of any system – carrying your information and connecting all your devices.  It makes it all happen.

It can also be the difference between smooth running and a slow, unstable nightmare, frustrated users and poor productivity.

LAN, WAN, MPLS, Wireless and more — Raven makes it simple for your business to get the infrastructure it needs. Whether implementing a new network, upgrading an existing one or simply adding an application, we provide end-to-end service. By designing and implementing networks, we help your business operate more efficiently.

Working with our established network of Tier 1 and Tier 2 partners, we can tailor a solution that is the ideal fit for your business.

As a Ruckus Big Dog partner, Raven are skilled in creating strong reliable WiFi even in hostile environments like workshops.

More Services

Our dedicated Helpdesk is staffed entirely by Microsoft Certified Professionals, so you don't have to waste your time explaining your issue to a note taker with a script!

read more

Solution Design

Raven designs solutions around your needs - not the technology. We take the time to understand your business - how you operate, your aims and hurdles, so we can help you do it better.

"The Cloud" is undoubtedly the future, and offers great value to businesses with minimal investment, but like any big step should be handled with care. Raven has been managing hosted services much longer than the modern cloud has been around, and we are well versed in the ups, downs and pitfalls of moving to a hosted service.

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DavidNetwork Design

Virtual IT Manager

by David on 10th July 2017 Comments Off on Virtual IT Manager

Let us do the hard work! If you prefer a completely “hands off” relationship with your infrastructure, you’ll love our Virtual IT Manager offering that allows you to benefit from our decades of experience on an as-needed basis.

For most small to medium sized organizations, hiring a full time IT Manager can be cost-prohibitive and often overkill.

 

Providing a flexible, cost-effective alternative to recruiting in-house IT management, our Virtual IT Manager is designed to provide the expertise and support you require. For a budgeted monthly fee, our experienced consultants can be your “go-to guy” for everything IT.

 

Your VIM will assist with:

 

  • IT Policy
  • Budgets
  • IT Roadmap
  • Project planning
  • Third part suppliers and procurement
  • On-site support

 

This is a totally bespoke service that can be tailored to meet your organization’s requirements.

More Services

Cost-effective solutions for complex projects. Our proven processes consistently meet our clients’ objectives, helping us establish an unparalleled record of delivering projects on time and on budget.

read more

The network is the lifeblood of any system - carrying your information and connecting all your devices.  It makes it all happen. It can also be the difference between smooth running and a slow, unstable nightmare, frustrated users and poor productivity.

read more

Solution Design

Raven designs solutions around your needs - not the technology. We take the time to understand your business - how you operate, your aims and hurdles, so we can help you do it better.

The success of any IT project hinges on the implementation. The key to this is knowing what you are doing, and that takes experience. Raven's consultants are all seasoned professionals with a wealth of experience, and more badges than an overenthusiastic cub-scout.

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Strategic planning, budgeting, the go-to guy for anything with a plug - IT Manager's do much more than just keep the systems running. But a full-time IT Manager may be more than a growing SME can justify. Raven's Virtual IT Manager service plugs those gaps until you are ready to hire one.

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Our dedicated Helpdesk is staffed entirely by Microsoft Certified Professionals, so you don't have to waste your time explaining your issue to a note taker with a script!

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"The Cloud" is undoubtedly the future, and offers great value to businesses with minimal investment, but like any big step should be handled with care. Raven has been managing hosted services much longer than the modern cloud has been around, and we are well versed in the ups, downs and pitfalls of moving to a hosted service.

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DavidVirtual IT Manager

Consultancy Services

by David on 30th October 2015 Comments Off on Consultancy Services

Working in the business end of IT

Raven provide a wide range of Technical Consultancy Service offerings designed to help your business function efficiently. Drawing on over 30 years’ experience in the industry, we are well placed to offer tailored advice and assistance on what you need to do to ensure that your IT infrastructure is the best that it can be. Our experts are industry accredited across a wide variety of vendors and technologies and pride themselves on providing a professional yet personal service.

 

From exploratory IT audits right through to full infrastructure strategy and implementation, we provide a wide range of consultancy services to help take the hassle out of your IT projects.

 

Our main focus is to create innovative and robust IT strategies for our clients. With forethought and planning, we help our clients by building a plan and a budget that aligns your IT with your company’s goals — and prevents costs from sneaking up on you. We listen to your needs and develop effective solutions.

We understand IT and, just as importantly, we understand business! We’ve had over 30 years’ experience of working with all types of organizations – from sole traders to 30,000 user education authorities!

More Services

Our dedicated Helpdesk is staffed entirely by Microsoft Certified Professionals, so you don't have to waste your time explaining your issue to a note taker with a script!

read more

Solution Design

Raven designs solutions around your needs - not the technology. We take the time to understand your business - how you operate, your aims and hurdles, so we can help you do it better.

"The Cloud" is undoubtedly the future, and offers great value to businesses with minimal investment, but like any big step should be handled with care. Raven has been managing hosted services much longer than the modern cloud has been around, and we are well versed in the ups, downs and pitfalls of moving to a hosted service.

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DavidConsultancy Services

Managed Cloud Services

by David on 30th October 2015 Comments Off on Managed Cloud Services

Let us take your business to the next level! Access to everything, everywhere.

Raven helps you work smarter by only using the resources you need and paying for the resources you use.

Practically all of the solutions Raven offer are available as a managed service – from Back-Office systems like email and SharePoint, right up to line of business software and your entire network infrastructure.

Based on best of breed technologies, Raven’s cloud services offer secure, flexible and almost infinitely scalable infrastructure solutions. From a simple Cloud backup solution to a full geo-redundant infrastructure replication strategy, our consultants can tailor the perfect cloud service for your business.

Why use Infrastructure as a Service (IaaS)?

  • It reduces your costs. You only pay for what you use.
  • It’s future proof and incredibly scalable.
  • Easily increase or decrease the capacity you need when you need it.
  • Its geographical resilience gives your business continuity as standard.
  • It’s easy to use; All you need is an Internet connection!

As powerful as it is, moving to the cloud is not without its perils and pitfalls.  Raven’s experienced staff will help you ensure that it is the right move for your business, and guide you every step of the way.

More Services

Our dedicated Helpdesk is staffed entirely by Microsoft Certified Professionals, so you don't have to waste your time explaining your issue to a note taker with a script!

read more

Solution Design

Raven designs solutions around your needs - not the technology. We take the time to understand your business - how you operate, your aims and hurdles, so we can help you do it better.

"The Cloud" is undoubtedly the future, and offers great value to businesses with minimal investment, but like any big step should be handled with care. Raven has been managing hosted services much longer than the modern cloud has been around, and we are well versed in the ups, downs and pitfalls of moving to a hosted service.

read more
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DavidManaged Cloud Services

Solution Design

by David on 8th June 2015 Comments Off on Solution Design

Nobody is more excited by technology that we are, but after more than 35 years of supporting our customers, we understand that technology for technology’s sake is no use to anyone.  It has to be the right solution to benefit your business.

That is why we take the time to understand your business, how you operate and what you want to achieve, so we can help you do it better.  3 decades of providing business solutions across almost every sector does come in handy.

Raven is a solution provider, not a box shifter.  We don’t set targets to sell a particular product.  We tailor the solution to fit your needs, not ours.

Our aim is to be a trusted business partner, not just a supplier.  That’s why many of our customers have been with us for decades.

More Services

Our dedicated Helpdesk is staffed entirely by Microsoft Certified Professionals, so you don't have to waste your time explaining your issue to a note taker with a script!

read more

Solution Design

Raven designs solutions around your needs - not the technology. We take the time to understand your business - how you operate, your aims and hurdles, so we can help you do it better.

"The Cloud" is undoubtedly the future, and offers great value to businesses with minimal investment, but like any big step should be handled with care. Raven has been managing hosted services much longer than the modern cloud has been around, and we are well versed in the ups, downs and pitfalls of moving to a hosted service.

read more
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DavidSolution Design

Support and Maintenance

by David on 26th March 2014 Comments Off on Support and Maintenance

Solid support

Our dedicated Helpdesk is staffed entirely by Microsoft Certified Professionals, so you don't have to waste your time explaining your issue to a someone you know can't help.

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The cornerstone of Raven’s service; We pride ourselves in offering agile, efficient and, importantly, effective IT support to our customers. We’re dedicated to keeping your technology investment up and running smoothly, leaving you to focus on your business.

Already have an internal IT department, or a technical guru on site who handles most of your day-to-day IT support issues? You might not want us to replace them, but we can certainly supplement and assist your current IT department. Our industry leading 24/7 Raven-Eye monitoring and proactive helpdesk often spot problems before you’re even aware of them.

You can relax knowing our partnership with your organization means we take your IT personally and strive to keep your staff productive with the tools they need to drive your business forward.

We don’t do “First Line”. When you speak to a Raven support engineer, you’re speaking with a highly trained professional, not a message taker!
With Raven’s support team, you can enjoy:

  • Certified technicians.
  • ITIL based processes.
  • Remote or onsite support.
  • Proactive monitoring.
  • Industry leading network tools.
  • Fixed rate contracts.
  • SLA backed service.

Other Services

Managed Cloud Services

"The Cloud" is undoubtedly the future, and offers great value to businesses with minimal investment, but like any big step should be handled with care. Raven has been managing hosted services much longer than the modern cloud has been around, and we are well versed in the ups, downs and pitfalls of moving to a hosted service.

Solution Design

Raven designs solutions around your needs - not the technology. We take the time to understand your business - how you operate, your aims and hurdles, so we can help you do it better.

Consultancy Services

The success of any IT project hinges on the implementation. The key to this is knowing what you are doing, and that takes experience. Raven's consultants are all seasoned professionals with a wealth of experience, and more badges than an overenthusiastic cub-scout.

read more
DavidSupport and Maintenance